Updated as of January 2022

The governing body for RMTs (the CMTO) has provided thorough guidelines for continuing Massage Therapy, and they are being updated as the situation evolves. The clinic team and I are following all the CMTO and PHO protocols, as well as taking additional steps to ensure we are all as safe as possible.

I will be self-screening for COVID-19 symptoms and risk factors daily before coming to work, but I would like to inform my patients that I have mild asthma and seasonal allergies. I occasionally get a dry throat from my asthma and upper airway irritation from the allergies, but with allergy and asthma medication and PPE, I hope to minimize any fear or risks this may pose.

The new changes to the clinic are summarized below. For a full list of changes, please see the resources at the bottom of this page. Please understand that these policies are evolving daily, and we are taking every measure we can to minimize risks and provide the best quality of care for all patients, and a safe environment for staff alike.

Administrative changes

  • Masks are available for patients for a small fee, but we ask that you bring your own if possible. Masks are required in common areas within the clinic, but can be removed in the treatment room if you choose

  • Everyone coming to the clinic is screened daily for COVID-19 symptoms and risks, including staff

  • To reduce the risk of patients encountering others in the clinic, we try to stagger appointment times

  • We ask that you wait outside until a few minutes before your appointment time before entering the clinic. If you are an initial patient, please ensure to fill out intake forms online, which will be emailed to new patients when they book their first appointment

  • Sanitizer will be available at the door and we encourage its use upon arrival and departure. Washrooms are available for hand washing.

  • Cleaning protocols have been increased for all spaces. The cleaning of treatment rooms, while always having followed proper health protocols, has also been increased.

Changes for patients

  • Updated Consent: We will have a COVID-19 specific consent form for you to fill out before your first visit to the clinic. This will outline the steps we are taking and that you acknowledge the risks to rewards for seeking massage therapy and that you consent to proceed. Please feel comfortable discussing any concerns you have with me as they arise.

  • Mandatory self-screening: All patients must pre-screen before coming to the clinic. We will send out a pre-screening questionnaire the day before your appointment. We ask that you stay home if you are experiencing any symptoms of COVID-19 to protect other patients and staff.

  • Masks recommended: Surgical masks will be available at the door. We require a mask be worn upon entry, but this can be a mask you bring for yourself.

  • Please tell us: If you feel uncomfortable at any time while at the clinic about how we are wearing masks, please let us know immediately so we can adjust. We are all working together to reduce transmission and provide a safe environment for treatment.

  • Reduced capacity: We ask that patients come to the clinic alone unless you require a companion for treatment, such as those with disabilities or minors. In these cases, please call us to discuss how we can best accommodate you.​​

  • Cancellation policy: If you present with COVID-19 symptoms and must cancel your appointment within 24 hours, you will not be charged for the treatment. This is a temporary measure to help ensure all patients are comfortable staying home without monetary burden.

See the new procedures we are following from the CMTO here.

See procedure recommendations from the RMTAO here.