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Updated as of March 2023

The governing body for RMTs (the CMTBC) has provided thorough guidelines for continuing Massage Therapy, and they are being updated as the situation evolves. The clinic team and I are following all the CMTBC and PHO protocols, as well as taking additional steps to ensure we are all as safe as possible. I will be self-screening for COVID-19 symptoms and risk factors daily before coming to work. New changes to the clinic are summarized below. Please understand that these policies are constantly evolving, and we are taking every measure we can to minimize risks and provide the best quality of care for all patients.

Administrative changes

  • Everyone coming to the clinic is asked to self-screen for COVID-19 symptoms and risks, including staff

  • We ask that you wait outside until a few minutes before your appointment time before entering the clinic. If you are an initial patient, please ensure to fill out intake forms online which would have been emailed to you.

  • Sanitizer will be available at the door and we encourage its use upon arrival and departure. Washrooms are available for hand washing.

  • Cleaning protocols have been increased for all spaces. The cleaning of treatment rooms, while always having followed proper health protocols, has also been increased.

Changes for patients​

  • Improved self-screening: All patients are encouraged to pre-screen before coming to the clinic. We ask that you stay home if you are experiencing any symptoms of COVID-19 to protect other patients and staff.

  • Masks recommended: We encourage appropriate mask use depending on an individual's risk, but they are optional at this time.

  • Please tell us: If you feel uncomfortable at any time while at the clinic about how we are wearing masks, please let us know immediately so we can adjust. We are all working together to reduce transmission and provide a safe environment for treatment.

  • Reduced capacity: We ask that patients come to the clinic alone unless you require a companion for treatment, such as those with disabilities or minors. In these cases, please call us to discuss how we can best accommodate you.​​

  • Cancellation policy: If you present with COVID-19 symptoms and must cancel your appointment within 24 hours, you will not be charged for the treatment. This is a temporary measure to help ensure all patients are comfortable staying home without monetary burden.

See the new procedures we are following from the CMTBC here.

See procedure recommendations from the RMTBC here.

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